SimplyBook.me Reviews

The payment process is just awful! I've been using Simplybook for over a year now, and every single month, I run into the same issue with my payments not being posted. I always pay for my subscriptions ahead of time, yet they still restrict my access even though I've paid! This is really frustrating and it's causing me issues at work! It's incredibly unprofessional and puts businesses at risk of problems and financial losses. To make matters worse, they won't even consider offering any compensation for the troubles they've caused me, like giving me a month for free. So unprofessional!

I really like the software. Our customers are big fans, and it’s been a crucial part of our operations for quite a while. Recently, we were asked to roll out SBpay, their new payment processing tool, and now we’re dealing with a bunch of issues like payment errors, client access troubles, and timeout glitches. The support team in chat won’t admit that the issues stem from their software, always pointing fingers at our payment processor, Square. To keep our clients from ditching Square, we set up Paypal as an alternative, but that just brought a whole new set of headaches. Once again, SBM claims it’s a Paypal issue, not theirs. Everything was running smoothly before SBPay came along. Now they want us to document all the problems, basically asking us to beta-test their half-baked software. The reality is, we’re just small players, and walking away won’t hurt them much. I just want it to function properly without all the tech jargon about how it’s our fault. It’s really disappointing that such a solid system is let down by terrible support.

As the proprietor of a winery that features a restaurant, guided tours, and various other activities, I’ve found Simplybook to be fantastic. It’s provided me with a single solution for all my diverse services.

Sure, the system takes a bit to get used to, but it offers tons of flexibility and freedom in many areas. Once you get the hang of it, making adjustments is a breeze.

I’ve never run into any bugs or issues; the support team has always been friendly and eager to assist me as much as they could.

Plus, the pricing is quite reasonable! I’d give it a solid 5 out of 5 and recommend it to any business!

Hey there! We operate Herkley Sports, a small chain of sports facilities in India. I wanted to take a moment to share our incredible journey after switching our booking system to simplybook.me.

We provide a range of services, from hourly reservations to memberships and workshops. This booking platform gives us tons of flexibility to automate processes and generate reports in a way that makes sense. It offers our customers a smooth experience and enhances our professional image. Features like issuing workshop passes with QR codes really help us strengthen our brand and shape how we’re perceived. For a small business like ours, it’s a real advantage against larger competitors who offer similar services.

What’s even cooler is that we hadn’t planned on launching a loyalty program, but after discovering that feature, we decided to go for it. We gradually shifted our view of simplybook.me from just an admin tool to a powerful marketing asset that boosts our sales. Adding 'book now' buttons to our social media and Google business listings really does the trick.

One of our favorite features is the shared resources option, which allows us to list a Turf facility that can be booked in various ways, depending on the number of participants and the type of activity.

Our only suggestion for the team is to develop more integrations with CRM and accounting systems. Right now, we’re using Google Calendar sync and a few Zaps to transfer data to our CRM, and managing the accounting side requires some extra work to get it into our Zoho Books software.

I’m writing this with a heartfelt thanks to the folks at simplybook.me.

Cheers,
Vikram
CEO
Herkley Sports

As Greenman Folk, I’m a musician who plays at care homes. The booking system lets my clients check my availability and reserve online. Once I accept a gig, they get a confirmation, and I receive reminders about the upcoming performance.

I’m not sure what it was initially meant for, but it does the job for me.
Graham Swannell

I've checked out a bunch of booking apps, but I was let down until I stumbled upon simplybook.me. It's super detailed and adaptable, allowing you to set up any kind of scheduling you need. It's perfect for music instructors or anyone with regular classes.

I totally recommend it. A++++

Absolutely fantastic! The support team pays close attention to my needs. The program is excellent and allows for customization! It's truly an amazing tool to enhance the company's productivity!

Everything's looking promising. This is the only system I've come across that can handle my needs without a hitch. A lot of consideration has gone into the features.

This has really simplified my daily routine! The platform covers a wide range of industries. However, there's one aspect I’m not too fond of—the Product for sale option. It automatically multiplies the item bought by the number of recurring sessions booked. So, if I choose a yoga mat as an extra for 10 yoga classes, I end up with 10 yoga mats. That’s just plain silly.

I really hope the developer can fix this. It would definitely be a 5-star experience if they do.

This software is quite impressive when it comes to its features. It'd be awesome if there was a way for clients and service providers to chat.

I'm really pleased with this scheduling software, and whenever I have queries, the customer support team gets back to me fast. Plus, I appreciate being able to select the modules I want; I haven't come across that feature anywhere else. The system is user-friendly.

I'm really into this software; it’s just what I was looking for. I can select what matters most to me, and if I ever have any queries, the customer support team is always ready to assist. Couldn't be happier!

This booking service is truly amazing. I really appreciate how simple it is to use on both my laptop and phone. I can upload images and details for all our booking spots. Our clients find it super easy to get around, and changing appointments is a breeze! Just a few clicks and it’s all set. The text reminders are fantastic too, helping us reduce the number of no-shows. I've needed help occasionally, and the support has been top-notch. Every query I've had was addressed, and the team provided me with clear guidance to reach my goals. They’re courteous, very helpful, and quick to respond. SimplyBook.me has been a valuable addition to our business, and I’m excited to integrate more features into our booking system soon.

I've been utilizing Simply Book Me for roughly 2 years. During the lockdown when my business was shut down, I needed to cut costs, and the free version of this booking platform is fantastic. I've since moved up to a paid plan, and I'm really pleased to suggest it to any business.

I've been using this booking platform for about three months now, and I gotta say, I'm pretty happy with it. There are tons of choices available; you can find just about anything you need. If you're on the hunt for a solid booking site for your salon or whatever, SimplyBook is where you wanna go. I'm not just saying this to promote it; I've had a great experience myself. One thing I really appreciate is the ability to customize outgoing emails to match your style, and it comes off looking super professional. Plus, the options to pick your own layout and tweak the website to your liking really help enhance your appearance, and your clients will dig it. If you're in need of a reliable booking site, SimplyBook is definitely worth checking out.